Transwide endeavours to contribute to creation of a sustainable link between efficient production and optimum utilisation of grains and has put emphasis on constant continued support. This involves ensuring that together with the client, a partnership relationship is established that leads to uninterrupted operations to achieve maximum machine utilisation hence higher return on investment.
Components that we have put into consideration include scheduled preventive service, timely provision of spare parts, rapid response to breakdowns, constant training on operation and maintenance and consultancy to offer advice on improved and up-to-date processes.
Flawless operation requires that component failures should be anticipated through Mean Time To Failure analysis. For unexpected failures, Mean Time To Repair should be as short as possible so Transwide ensures that there are standby technicians to respond to breakdowns in the shortest time possible.